Job Summary The Dean, Student Support Services serves as a senior leader in the Student Affairs Division and provides strategic, operational, and administrative leadership for a comprehensive portfolio of student support programs and services, with a strong focus on student success, safety, engagement, accountability, and inclusion. The position will supervise leaders, establish strategy, manage complex and high-risk student matters, integrate multiple student-support functions, develop organizational capacity, and build partnerships across the college and community. Reporting to the Vice President of Student Affairs, the Dean provides leadership and oversight for a broad, multi-department Student Affairs portfolio to include Disability Services, Student Conduct, Behavioral Intervention Team (BIT), Career Services, Student Life and Leadership, Testing Services, and the CARE Team. The Dean ensures these areas operate collaboratively, effectively, and in alignment with institutional priorities and the evolving needs of students. The Dean is the key institutional leader for student conduct, behavioral intervention/threat assessment, crisis response, non-instructional student complaints, and support for students experiencing complex or significant challenges. The position regularly reviews and resolves student conduct matters, coordinates interventions involving students of concern, leads behavioral intervention and threat assessment processes, facilitates crisis intervention efforts, coordinates support for students with complex needs, and works across the college and with community partners to promote a safe, supportive, equitable, and student-centered learning environment. The Dean also provides leadership and coordination for assigned responsibilities related to campus safety and compliance under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) - including coordination of required student-facing communications, reporting processes, documentation, and collaboration with Public Safety, senior administrators, and other institutional partners. The Dean supports accurate, timely, and consistent institutional reporting and helps ensure that student support, conduct, crisis response, and safety-related processes appropriately intersect with Clery reporting requirements. As a member of the Student Affairs Leadership Team, the Dean plays a key role in ensuring compliance, promoting a supportive campus culture, and creating opportunities for students to thrive. The Dean will serve as a strategic architect and change leader to guide efforts and ensure students are supported through credential completion and transfer. This role supports the college’s long-term enrollment stability and Higher Learning Commission (HLC) expectations for evidence-based decision-making, cross-functional collaboration, and continuous improvement. The Dean is expected to balance two complementary responsibilities: supporting students in overcoming barriers to success while maintaining appropriate standards of conduct, accountability, safety, and institutional responsibility.

Additional Information About the Role Reporting to the Vice President for Student Affairs, the Dean of Student Support Services is a senior leader who will provide college-wide strategic leadership and manage all functions for the college’s Student Code of Conduct and Behavioral Intervention Team (BIT), and simultaneously lead student support, basic needs, access, engagement and accountability, career development, student life & leadership, and disability and testing services as interconnected elements of the student experience.

Key responsibilities:

● Student Conduct, Accountability, and Clery Coordination

o Lead, coordinate, and manage the college's student conduct processes and conflict resolution services, as well as promote an educational, equitable, timely, and consistent approach to student accountability.

o Review conduct referrals; investigate and adjudicate cases as appropriate; conduct meetings with students; determine appropriate interventions, sanctions, and educational outcomes; maintain appropriate documentation; monitor case resolution; and collaborate with appropriate college and district officials.

o Provide leadership and coordination for assigned institutional responsibilities related to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), particularly as those responsibilities intersect with student conduct, behavioral intervention, crisis response, student complaints, student support, and campus safety.

o Coordinate with Public Safety, Campus Security Authorities (CSAs), designated Clery officials, senior administrators, and other institutional partners to support the identification, documentation, review, and appropriate reporting of information potentially subject to Clery reporting requirements.

o Support processes to ensure that applicable reports and disclosures are handled in a timely, accurate, consistent, and appropriately confidential manner and that relevant student affairs personnel understand their responsibilities for recognizing and appropriately referring information that may have Clery implications.

o Participate in and support the college's preparation, development, review, implementation, and evaluation of required Clery-related policies, procedures, protocols, communications, training, audits, reviews, compliance activities, and operating practices within the scope of the position.