WashU's Division of Student Success seeks a residential life professional for the position of Residential Community Director. The Division of Student Success advances the educational mission of the university through resources and experiences outside the classroom that prepare our students for lifelong success.

The Residential Community Director (RCD) role is a full-time, live-in position that manages the day-to-day community development initiatives and services to create supportive and welcoming residential communities. This is a 3-year time-limited role. The start date is negotiable, with the end of the first year being on June 30th of that academic year. All subsequent years run July 1st to June 30th.

This position supervises Resident Assistants (RAs), or Assistant Residential Community Director (ARCD) if applicable, and will advise a residential programming board. Develops and implements residential learning programs and initiatives; assists with enhancing student development. Advises students and collaborates with staff and faculty to create living/learning communities that enrich the students' University experience. Provides crisis intervention to residents; assesses nature of concerns and resolves or refers for resolution. Educates and informs residents of Residential Life policies and community standards; holds residents accountable and restores community impact from policy violations, issues educational and restorative obligations.

This position is responsible for assigned after-hours/weekend/holiday on-call duties on a rotational basis to address any residential based emergencies. Oversees the residential community budget, collaborates with facilities and housekeeping, and participates in assigned departmental committees. Must possess a commitment to social justice, a focus on the success of all students, an open mind and a willingness to learn. Overall keys for success include a strong understanding of professional and personal integrity, adaptability, a positive attitude, and a willingness to be fully engaged in all aspects of campus life. Will have involvement in both departmental and University-wide committees and initiatives.

Primary Duties & Responsibilities:

Supervision

• Recruit, train, supervise, and evaluate 6-16 undergraduate Resident Advisors.
• Develop, implement and facilitate on-going in-service training for hall staff with particular attention to community development, programming, and human relations issues.
• Organize and facilitate weekly RA staff meetings.
• Recruit, train, supervise, and evaluate an Assistant Residential Community Director (ARCD) (if applicable).
• Support additional residential student staff and programming (i.e., student tutors, technology liaisons, etc.) (if applicable).

Residential Education Programming & Community Development

• Create, implement, and evaluate the Community Engagement Model, to ensure dynamic and educational programming in the community.
• Cultivate a residential environment grounded in social justice values and aligned with the Department’s Diversity Statement.
• Utilize restorative justice philosophy and practices as a learning tool for students in the conduct process.
• Work with live-in and/or assigned faculty to enhance student and faculty interaction in residential areas (if applicable).
• Advise residential programming board with a specific emphasis on community development.
• Work with students and faculty mentors as part of the LLC program (upper-class themed housing communities) (if applicable).
• Manage residential area budget and departmental accounting procedures.

Student Support and Crisis Management

• Maintain a system of intervention and referral for students experiencing academic or personal difficulties which includes collaborating with various campus partners. 
• Understand, communicate, and hold students accountable to University policies and procedures.
• Educate and inform residents of Residential Life policies and community standards.
• Provide accountability and restore community impact for policy violations through educational and restorative obligations.
• Serve in the On-Call duty rotation to provide 24-hour incident and crisis response to the larger residential community.

Departmental and University Administration

• Serve on various university, division, and departmental committees as needed.
• Assist with departmental administration (i.e., staff selection, training, housing selection, operations, assessment, etc.).
• Serve on Residential Education committees providing leadership to various components of the Residential Education program and experience.

Communication and Partnerships

• Maintain open lines of communication with different constituencies, including parents, campus partners, and academic partners.
• Work with academic administrators, partners, and faculty to enhance and promote student-faculty interaction in the residential areas.
• Serve as an active liaison between the housekeeping and maintenance team members.
• Work with neighborhood associations and campus/community relations to increase positive relationships between residents and our surrounding communities (if applicable).

Other duties as assigned.

Working Conditions:

• Lives in university-provided housing.
• Ability to work on-call and travel to on- and off-campus locations.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

• Master's degree Certifications/Professional Licenses: No specific certification/professional license is required for this position.

Work Experience:

• No specific work experience is required for this position.

Skills:

• Not Applicable

Driver's License:

• A driver's license is not required for this position.

More About This Job

Preferred Qualifications:

• Prior applicable residential life experience.

Preferred Qualifications Education:

• Master's degree - Higher Education

Certifications/Professional Licenses:

• No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

• No additional work experience unless stated elsewhere in the job posting.

Skills:

• Active Listening, Higher Education Administration, Multicultural Environments, Oral Communications, Racial Justice, Relationship Building, Residence Life, Student-Centered Learning, Teamwork, Working Independently, Written Communication

Grade:

• G10.

Salary Range:

• $49,700.00 - $82,100.00 / Annually
• The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our Internal Applicant FAQ

Accommodation

If you are unable to use our online application system and would like an accommodation, please email Ca ndidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All current employees and contingent workers receiving an offer for employment may be required to submit to pre-employment screening for this position. The screenings may include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Special Instructions for Current Staff Workers:

A current signed performance evaluation (completed within the last 18 months) should be attached on your application. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. If you are not able to provide the documentation at this time, you may be asked to provide later in the process. If you have questions about transfer application or policy, please visit https://hr.wustl.edu/careers/internal-candidates/