Job Function

The Residence Life Hall Director assists in the administration and daily operations of the College’s residential program. The position provides support to the Office of Residence Life through the supervision of Resident Counselors, coordination of student outreach and residential initiatives, participation in student conduct processes, and assistance with departmental housing operations. The Residence Life Hall Director collaborates with campus partners to support student success and contribute to a safe and supportive residential environment consistent with the mission of the College and the Holy Cross tradition. This is a live-in position; the Hall Director will be provided a furnished apartment in a College residential facility.

Essential Elements

1. Provide direct supervision, mentorship, and evaluation of Resident Counselors, including regular meetings, performance feedback, and support for student development.
2. Coordinate and maintain the duty rotation schedule for Resident Assistants and Resident Counselors, including managing schedule adjustments and ensuring appropriate coverage.
3. Coordinate Residence Life participation in the First-Time-at-King’s program in collaboration with Resident Counselors and Academic Affairs.
4. Support the residential curriculum by assisting with planning, execution, and assessment of educational initiatives within the residential community.
5. Work as a member of the residence life and student affairs staff, engaging with faculty, students, professional, and administrative staff in a collaborative manner.
6. Advise students, when appropriate, and refer students for assistance regarding issues related to academic, personal, and spiritual development.
7. Assist with programs and activities that promote caring, support, challenges, and responsibility that are consistent with the mission of the College, its Catholic identity, and values of the Holy Cross order.
8. Assist with creating educational opportunities and developing an environment that promotes cultural diversity and inclusion (racial, ethnic, gender, sexual orientation, and religion).
9. Assist with departmental housing operations.
10. Conduct outreach and follow-up with students experiencing residential concerns or policy issues, providing support and coordinating referrals to appropriate campus resources when needed.
11. Serve as a student conduct hearing officer for residence hall violations.
12. Share college on call duty along with the on-call staff, as coordinated by the Associate Vice President for Student Affairs and Dean of Students.
13. Conduct administrative tasks including but not limited to key control, maintenance reports, room changes, private room requests, room assignments, damage reports and logs, weekly reports, semester reports.
14. Utilize the College’s software for day-to-day Residence Life functions, conduct, Residence Life reporting, on-going meal plan maintenance, data management, and photo ID regulation.
15. Assist with organizing temporary housing for King’s students.
16. Maintain regular and ongoing contact with housekeeping, facilities and security staff.
17. Maintain communication between all levels of the department through holding and attending staff meetings and individual meetings.
18. Assist with the interviewing and selection of future Residence Life staff members, including Resident Assistants and Resident Counselors.
19. Represent the department at Admission and other recruiting events, as directed by the Director of Housing and Residence Life.
20. Share in the development of departmental/program learning outcomes, assessment, and ongoing improvement.
21. Serve on division and college committees, as assigned.
22. Serve as a role model for students in an institution operated in the Holy Cross and Catholic tradition.
23. Serve as an advisor in the College’s Title IX Hearing Process, as defined by the College’s Title IX and Sexual Harassment Policies.
24. All other duties as assigned.

Required Skills, Training, and Experience

• Bachelor’s degree required; master’s degree preferred.
• Residence life or student affairs experience preferred.
• Strong interpersonal, written, and verbal communication skills.
• Ability to work effectively with a diverse student population in both individual and group settings.
• Demonstrated organizational skills and the ability to manage multiple responsibilities in a dynamic environment.
• Proficiency with standard office technology and productivity software (e.g., Microsoft Office or similar tools).
• Ability to learn and effectively utilize institutional software systems, including student information systems, housing management platforms, and conduct or incident reporting databases.
• Experience with student conduct processes, incident response, or policy administration preferred.
• Ability to maintain confidential student information and exercise sound professional judgment.
• New hire must pass all background checks.
• Ability to operate a motor vehicle with a good driving record and be approved by the College’s insurance carrier and Human Resources Department.
• Residence Life Hall Directors are mandated reporters and a Campus Security Authority (CSA) in accordance with federal and Commonwealth laws, and College policies on Sexual Misconduct (Title IX), Child Protection and the Jeanne Cleary Act. HDs are always mandated reporters, regardless of if they are functioning as a member of the staff, student, friend, teammate, campus leader, or other.

Physical Conditions

Fast paced, high-energy environment. Must be a visible and active member of the King’s College community. Evenings and weekends are required throughout the year. Prolonged periods of sitting at a desk and working on a computer and telephone. Must be able to lift 10-15lbs on a regular basis.

Remuneration/Benefits

• Salary with college benefits package.
• Meal plan when classes are in session or services are offered for employee.
• Furnished housing as determined by the director of housing and residence life.