This full-time position is based in Cairo, Egypt. 

Reports to: Dean of Students

Purpose: The job holder delivers a quality, innovative residence life program that enhances the AUC experience and supervises and supports the residence life staff in problem-solving and crisis management. This position liaises with the Dean of Students and other directors within the student life area to provide a safe, secure, healthy, and positive living environment in AUC’s residences that enhances student development and learning.

Responsibilities:

• Leadership & Management: Lead the development and delivery of a positive residential experience through housing operations, educational programs, and student engagement. Contribute to strategic planning and ensure alignment with student life goals. Oversee the maintenance and safety of student residences and promote a culture of responsibility and community living
• Residence Officers Professional Development: Recruit, train, and supervise Residence Officers (ROs) and Residence Advisors (RAs), supporting their professional growth and performance
• Financial & Operational Oversight: Manage the Residential Life budget, including financial forecasting and capital planning. Conduct market research and data analysis to guide revenue strategies and optimize occupancy. Monitor financial reports and implement corrective actions as needed
• Stakeholder Coordination & Communication: Collaborate with Facilities, Housing, Security, and other campus partners to ensure effective residential operations. Align plans with Student Life leadership and foster partnerships with internal and external stakeholders. Oversee internal and external communications
• Crisis Management & Compliance: Implement and maintain emergency response protocols and student conduct policies. Ensure departmental compliance with university regulations, data privacy standards, and operational procedures
• Staff Development & Support: Supervise staff performance and goal-setting. Provide support and referral pathways for students facing personal or academic challenges
• Additional Related Duties: Perform other related duties as assigned

Requirements:

Minimum Education Requirements:

• Master’s degree is required

Experience:

• 12–15 years of relevant experience, including at least 10 years in progressively responsible roles managing student residential facilities
• Demonstrated experience in all key aspects of residential life, including student programming, facility operations, and community development

Skills:

• Leadership & Decision-Making: Strong leadership skills with the ability to make clear, informed decisions
• Planning, Organization & Communication: Skilled in both short-term and long-term planning; highly organized with effective time management
• Residential Life Knowledge: Comprehensive understanding of residential life and its impact on student success
• Cultural Awareness: Confident and effective in international and multicultural environments.
• Multitasking: Able to manage multiple responsibilities while maintaining attention to detail
• Change & Improvement Management: Proficient in managing change and driving continuous improvement
• Creative Problem Solving: Brings creativity to resolving issues and designing educational programs
• Crisis Management: Highly effective in crisis situations; collaborates well under pressure.
• Budget & Resource Management: Experienced in managing budgets, facilities, and operational resources

This position is open until filled.

Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted

'The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply.'

“We thank all individuals who have expressed interest in working at The American University in Cairo.”