Residence Education Coordinator

Winston-Salem State University Housing and Residence Life

, North Carolina

Salary: $41,000 - $50,000

Employment Term: Full time

Country: United States

Position Overview

Position Summary	Join the Ramily! Winston-Salem State University’s Department of Housing and Residence Life has 3 (three) openings for Residence Education Coordinators. This job posting will remain live until all three vacancies are filled. We are seeking dedicated and student-centered professionals to join our dynamic team in supporting a diverse and vibrant residential experience. As a key member of our Housing and Residence Life team, the Residence Education Coordinators (RECs) are responsible for cultivating a positive living-learning environment that promotes student success, community engagement, and personal development. This full-time, live-in position plays a critical role in building communities, supporting residential students, and implementing departmental initiatives aligned with the university’s mission and strategic goals. Primary Responsibilities Provide Leadership and Supervision of Student Staff Recruit, train, supervise, and evaluate a team of Resident Assistants (RAs), fostering their growth as student leaders and peer educators. Facilitate ongoing development opportunities that emphasize professional competencies, crisis response, and community engagement. Ensure staff accountability through regular one-on-one meetings, performance assessments, and developmental feedback. Supportive Living-Learning Communities Intentionally build residential environments that affirm the identities, experiences, and values of all students. Apply student development theory and best practices to create communities that are welcoming and conducive to personal growth, academic achievement, and holistic well-being. Uphold and Educate on Community Standards and Student Conduct Serve as a conduct hearing officer for low-level student conduct cases, ensuring due process and educational outcomes in alignment with the Code of Student Conduct. Promote community responsibility by addressing behavior in a restorative and developmental manner, while reinforcing university values and expectations. Coordinate Crisis Management and Emergency Response Serve in a 24/7 on-call rotation to respond to incidents involving student safety, mental health concerns, facility emergencies, and other critical situations. Partner with campus stakeholders (e.g., Counseling Services, Campus Police, Student Health) to ensure a comprehensive and compassionate response to student crises. Design and Implement Educational and Community Engagement Initiatives Develop and execute intentional programming and community-building initiatives aligned with the department’s residential curriculum and institutional mission. Collaborate with faculty, student leaders, and campus partners to promote student learning, cultural awareness, leadership development, and civic engagement. Provide Direct Student Support and Advocacy Build meaningful relationships with residential students through visibility, mentorship, and one-on-one interactions. Offer individualized support, referrals, and guidance to help students navigate personal, academic, and social challenges. Act as a key resource in promoting student retention and success. Manage Operational and Administrative Functions Oversee the daily management of an assigned residential area, ensuring operational excellence in areas such as occupancy management, key control, health and safety inspections, and facilities maintenance. Maintain accurate records, submit reports, and ensure compliance with university and departmental procedures. Collaborate to Advance Institutional and Departmental Goals Actively engage with colleagues across Housing and Residence Life, as well as university partners, to advance initiatives related to student success, retention, and belonging. Participate in department-wide planning, assessment, training, and professional development efforts to support continuous improvement and strategic alignment with WSSU’s mission.

Position Summary

Join the Ramily!

Winston-Salem State University’s Department of Housing and Residence Life has 3 (three) openings for Residence Education Coordinators. This job posting will remain live until all three vacancies are filled.
We are seeking dedicated and student-centered professionals to join our dynamic team in supporting a diverse and vibrant residential experience.

As a key member of our Housing and Residence Life team, the Residence Education Coordinators (RECs) are responsible for cultivating a positive living-learning environment that promotes student success, community engagement, and personal development. This full-time, live-in position plays a critical role in building communities, supporting residential students, and implementing departmental initiatives aligned with the university’s mission and strategic goals.

Primary Responsibilities

Provide Leadership and Supervision of Student Staff
Recruit, train, supervise, and evaluate a team of Resident Assistants (RAs), fostering their growth as student leaders and peer educators. Facilitate ongoing development opportunities that emphasize professional competencies, crisis response, and community engagement. Ensure staff accountability through regular one-on-one meetings, performance assessments, and developmental feedback.
Supportive Living-Learning Communities
Intentionally build residential environments that affirm the identities, experiences, and values of all students. Apply student development theory and best practices to create communities that are welcoming and conducive to personal growth, academic achievement, and holistic well-being.
Uphold and Educate on Community Standards and Student Conduct
Serve as a conduct hearing officer for low-level student conduct cases, ensuring due process and educational outcomes in alignment with the Code of Student Conduct. Promote community responsibility by addressing behavior in a restorative and developmental manner, while reinforcing university values and expectations.
Coordinate Crisis Management and Emergency Response
Serve in a 24/7 on-call rotation to respond to incidents involving student safety, mental health concerns, facility emergencies, and other critical situations. Partner with campus stakeholders (e.g., Counseling Services, Campus Police, Student Health) to ensure a comprehensive and compassionate response to student crises.
Design and Implement Educational and Community Engagement Initiatives
Develop and execute intentional programming and community-building initiatives aligned with the department’s residential curriculum and institutional mission. Collaborate with faculty, student leaders, and campus partners to promote student learning, cultural awareness, leadership development, and civic engagement.
Provide Direct Student Support and Advocacy
Build meaningful relationships with residential students through visibility, mentorship, and one-on-one interactions. Offer individualized support, referrals, and guidance to help students navigate personal, academic, and social challenges. Act as a key resource in promoting student retention and success.
Manage Operational and Administrative Functions
Oversee the daily management of an assigned residential area, ensuring operational excellence in areas such as occupancy management, key control, health and safety inspections, and facilities maintenance. Maintain accurate records, submit reports, and ensure compliance with university and departmental procedures.
Collaborate to Advance Institutional and Departmental Goals
Actively engage with colleagues across Housing and Residence Life, as well as university partners, to advance initiatives related to student success, retention, and belonging. Participate in department-wide planning, assessment, training, and professional development efforts to support continuous improvement and strategic alignment with WSSU’s mission.

About Winston-Salem State University Housing and Residence Life

Welcome to Winston-Salem State University’s Housing and Residence Life virtual booth at The Placement Exchange. We are excited to connect with passionate, student-centered professionals interested in supporting a vibrant and diverse residential community. We currently have three openings for Residence Education Coordinators (RECs) and are seeking individuals who are committed to community building, student support, and collaborative leadership.

WSSU Housing and Residence Life is committed to fostering residential environments that support, affirm, and empower students. As part of a proud HBCU with a strong legacy, our team works intentionally to foster a sense of belonging, inclusive excellence, and leadership development across campus.

The REC is a full-time, live-in professional position responsible for cultivating engaged, academically supportive, and inclusive living and learning communities. RECs supervise a team of Resident Assistants, provide ongoing staff development, support student conduct processes, participate in a 24/7 on-call rotation, and respond to crises involving student well-being or facilities. They design community-building programs, offer individualized student support and referrals, oversee residential operations, and collaborate with campus partners to advance student success and retention.

Joining the WSSU Ramily means becoming part of a supportive, mission-driven team that values relationship-building, innovation, and student-focused practice. Our department encourages professional growth and provides opportunities to develop skills in supervision, crisis response, curriculum design, and student advocacy.

We invite you to connect with us at our virtual booth to learn more about the REC role, meet members of our team, and explore what makes WSSU a meaningful place to live, work, and grow. We look forward to speaking with you and sharing how you can make an impact within our residential community.

Job Detail